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  • Posted: Sep 23, 2022
    Deadline: Not specified
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    HR Bureau Ghana Limited is a private entity registered in Ghana that offers specialized human resource solutions and services. Our expertise is drawn from an alliance of Human Resource and Business Management professionals with a strong track record of organizational effectiveness and a passion for managing people. Our range of services include: . Outso...
    Read more about this company

     

    Travel Agent

    Responsibilities

    • Inputs reservations when requests are received
    • Providing support to customers who may need to amend or cancel a reservation.
    • Sorting out any issues that may arise with bookings or reservations.
    • Selling and promoting reservation services.
    • Answering any questions customers might have about the reservation process.
    • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded accommodations.
    • Processing payments and sending confirmation details to customers.
    • Understand guests needs and provide them with personalized solutions by cross-selling activities and facilities provided by the hotel
    • To provide administrative support to Guest Relations team when required.


    Educational Qualification / Experience

    • A minimum requirement of HND / First degree in any discipline from a recognized tertiary institution
    • At least 1 year working experience.


    Person Specification

    • Ability to communicate (both written & verbal) effectively
    • Must be proactive in nature and pay attention to detail
    • Strong customer service skills
    • Strong organizational skills
    • Ability to work effectively with people across different backgrounds
    • Resilient with a strong sense of achievement.
       

    Method of Application

    Interested and qualified? Go to HR Bureau Ghana on www.linkedin.com to apply

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