Jobs at Letshego Group

Main Purpose (Why does the exist)

• To support the needs of the business to store quality data and retrieve quality data to promote the business process and inform business decision making. To gather information about potential customers, competitors, suppliers and economic conditions and report to business, functions, processes and operations To update on market trends impacting business department.

Critical Deliverables /Core Accountabilities and Responsibilities

• Receives client inquiries primarily via a CRM tool, regarding product functionality or problems researches with the client to fully diagnose the issue then develop creative solutions and responds within established timelines.
• Obtains, documents and analyses reporting needs and requirements through collaboration with department leaders.
• Translates reporting needs into production reports and dashboards.
• Works across functional lines to strive for and ensure consistent data quality.
• Conducts continuous review of reports and identifies opportunities for improvements to minimize redundant reporting and development of a single source of truth where possible.
• Develops and maintains dashboards to visualise data utilising Power BI, Spotfire or Tableau.
• Automates data preparation and report creation where possible.
• Develops ad-hoc reports as necessary.
• Provides increased focus on analytics and emphasizes on providing valuable insights to drive improvement opportunities.
• Builds understanding of business and operational strategies and identifies critical metrics required to support those strategies.
• Performs analyses and develops recommendations for continuous improvement opportunities
• Uses Microsoft SQL and/or IBM Cognos Connection, to develop and execute reports of business activity, statistics, and other operational data.
• Assist with developing, documenting, and maintaining automated mail merge templates (AIMS Letter Express) specified by business requirements or otherwise requested, including maintenance of exported versions for the user library.

Key Performance Indicators

• Customer satisfaction
• Resolution time
• System monitoring

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Main Purpose (Why does the exist)

• To develop and implement the transformation program of the Group’s Compliance, Governance and Assurance strategy to drive operational change, Governance & Assurance process improvement and optimisation to enable achievement of the Group’s transformation & digitization strategy at the Group and subsidiary levels.

Critical Deliverables /Core Accountabilities and Responsibilities

• Develops and oversees the implementation of compliance management frameworks, policies, and
• training curriculum.
• Recommends and implements cost effective compliance management systems.
• Conducts and oversees regular monitoring of compliance with legislation, policies procedures and controls.
• Prepares regular compliance reports for management, and other Committees.
• Conducts monitoring of key compliance controls at Group level and across the subsidiaries and develops and executes RCSA.
• Advises the business on all compliance and regulatory matters that affect the organisation
• Reviews and comments on proposed legislation and ensure that the impact is understood by the business.
• Ensures staff awareness of industry and organisation regulations.
• Coordinates regular reviews of controls and procedures to ensure relevance.
• Researches relevant regulatory issues affecting the organisation within the financial services industry to streamline activities to remain compliant.
• Provides information and support for the preparation of financial reports and budgets.

Key Performance Indicators

• Compliance to local and international laws/standards pertaining to Compliance with local and international laws/standards pertaining to AML, Conflicts of Interests, Conduct, and Employee Compliance.
• Compliance to regulation to ensure that the Group continuously managed its regulatory and supervisory risks.
• Compliance culture and prudent risk management across the organisation.

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Main Purpose (Why does the exist)

• To identify, measure, monitor, analyse and report on market risk exposures that may affect the Group’s performance and capital on time.

Critical Deliverables /Core Accountabilities and Responsibilities

• Perform annual limit reviews for Group and subsidiaries and assist subsidiaries set limits, including counterparty limits.
• Monitor compliance with risk limits, identify and communicate potential risk concentrations, and limit exceedances and large exposures.
• Perform and interpret stress test results for market & liquidity risks.
• Train subsidiaries on Asset Liability Management.
• Establish and participate in country ALCOs/ Balance Sheet Management Committees.
• Review and monitor ICAAP across the subsidiaries.
• Ensure closure of regulatory observations on market risk, and monitor early warning signals/indicators.
• Identify emerging risks and control issues.
• Monitor the calculation and allocation of capital to market risk.
•  Coordinate the review and implementation of the market risk policies, market risk management framework and internal controls, and ensure compliance by the different business units.
• Participate in the market risk capital requirements calculation process under current regulatory frameworks.
• Suggest and implement measures leading to a better risk management framework and improvement of internal controls.
•  Obtain and maintain knowledge and insights into the business and external environments to assist management and the Board with the identification of material and emerging risks and to be in a position to challenge and review risks during the risk assessment processes.
•  Identify potential areas of vulnerability and risk in the business, suggest possible corrective action plans for the resolution of problematic issues, and provide general guidance on how to avoid or deal with similar situations in the future.
• Respond to ad hoc requests from the business, risk management or regulators.

Key Performance Indicators

• Closure of Regulator observations on Risk Management
• Monitoring of Early Warning Signals
• Delivery of risk transformation initiatives
   

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Main Purpose (Why does the exist)

• Compliance Risk Management is an independent second line of defence function responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation through the design and delivery of a risk management framework that helps to maintain risk levels within the firm's risk appetite.

Critical Deliverables /Core Accountabilities and Responsibilities

• Assisting subsidiaries to complete Compliance and AML Risk Assessments.
• Preparing monthly AML/CFT compliance reporting for Group and subsidiaries.
•  Following up on AML/CFT regulatory, internal audit, and self-identified control gap remediation progress.
• Compiling and managing documents and decision library for new AML application.
• Analyse the 100+ compliance-tagged issues for enhanced oversight and governance and build a consolidated database.
• Perform gap analysis between regulatory obligations, policies, standards, and procedures to ensure key risks and controls are identified and deployed.
• Create a repository of obligations and controls across all jurisdictions, inclusive of regulatory horizon scanning.
• Support the implementation of regulatory change management governance, oversight, and reporting.
• Enhance Compliance reports and metrics for management and board reporting.
• Support Compliance Program Assessment/Gap Analysis and develop the initial design of the Compliance Transformation Plan.
• Support Compliance digital transformation and enablement journey.
• Identification of process enhancement and automation opportunities to support the continuous development of Compliance practices in the first and second lines.

Key Performance Indicators

• Pro-active in-house compliance advice effectiveness
• Compliance information provision
• Corporate Governance standards maintained