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  • Posted: Jul 16, 2019
    Deadline: Not specified
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    Marriott Hotel is a new 5-star luxury hotel in Accra, Ghana located opposite Kotoka International Airport in the heart of Airport City. We offer easy access to major corporations and we provide well-appointed guest rooms.


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    Housekeeper

    Job Description

    • Replace guest amenities and supplies in rooms
    • Make beds and fold sheets
    • Remove trash, dirty linens and room service items
    • Greet guests and take care of requests
    • Straighten desk items, furniture and appliances
    • Dust, polish and remove marks from walls and furnishings
    • Vacuum carpets and floor care duties
    • This role requires the ability to move and lift up to 25 lbs.
    • Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required.
    • Prior to employment, we’ll ask you to complete safety training and certification.

    Perks you deserve

    We’ll support you in and out of the workplace by offering:

    • Team-spirited coworkers
    • Encouraging management
    • Wellbeing programs
    • Learning and development opportunities
    • Discounts on hotel rooms, gift shop items, food and beverage
    • Recognition programs

    What we’re looking for

    • A warm, people-oriented demeanor
    • A team-first attitude
    • A gift for paying attention to the smallest details

     

     

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    Server

    Job Description

    • Welcome guests and promptly attend to tables
    • Serve food and beverages to guests making recommendations if needed
    • Share your menu knowledge to assist guests with questions and special requests
    • Record transactions in the MICROS system correctly and timely
    • Check-in with guests to assure satisfaction with each course and beverage
    • Clean tables, complete closing duties and re-stock tableware and other supplies
    • This role requires the ability to move and lift up to 25 lbs.
    • Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
    • Prior to employment, we’ll ask you to complete safety training and certification.

    What we’re looking for

    • Great conversational skills and teamwork-oriented
    • Positive outlook and outgoing personality
    • Previous serving experience is a big plus

     

     

    go to method of application »

    Clerk-Reservations

    Job Description

    •  Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
    • Identify guest reservation needs and determine appropriate room type.
    • Verify availability of room type and rate.
    • Explain guarantee, special rate, and cancellation policies to callers.
    • Accommodate and document special requests. Answer questions about property facilities/services and room accommodations.
    • Follow sales techniques to maximize revenue.
    • Input and access data in reservation system.
    • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
    • Follow proper escalation procedures when addressing guest concern.
    • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
    • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
    • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
    • Comply with quality assurance expectations and standards.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    • Perform other reasonable job duties as requested by Supervisors.

    go to method of application »

    Engineer I

     Job Description

    • Respond and attend to guest repair requests.
    • Communicate with guests/customers to resolve maintenance issues.
    • Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
    • Visually inspect tools, equipment, or machines.
    • Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
    • Maintain maintenance inventory and requisition parts and supplies as needed.
    • Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
    • Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
    • Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean up of the painting or repair area.
    • Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
    • Program TV's and perform general housekeeping and engineering-related inventory duties.
    • Use the Lockout/Tagout system before performing any maintenance work.
    • Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, Display basic computer skills including inputting air handler schedules and making temperature changes
    •  Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
    • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
    • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
    • Adhere to quality expectations and standards.
    • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
    • Speak with others using clear and professional language.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
    • Move up and down stairs, service ramps, and/or ladders.
    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
    • Enter and locate work-related information using computers.
    • Perform other reasonable job duties as requested.

    Method of Application

    Use the link(s) below to apply on company website.

     

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