Sutherland & Sutherland is an architectural firm that has been practicing in the design space in Ghana since 1996, having grown from Ralph’s Studio – a creative design firm started in 1984.
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In the context of this role, individuals may be exposed to potentially disturbing content, and will need a level of resilience and maturity.
This role is key to caring for employees’ safety and well-being and ensuring that they have the support and resources needed to execute the responsibilities of their roles.
Daily management of content moderation operations, SLAs and Quality - Recruit, train, coach and manage a team of content moderators - Communicate content safety guidelines and best practices to moderation team
Responsible for developing a culture within the team in which mental health and wellbeing is considered as important as program performance and quality
Liaise with the Wellness Coach to ensure team members’ well being
High affinity and cultural awareness of political/social situation in relevant market/region
Work closely with SME and senior team members to ensure quality and timeliness is maintained
Frequently review social mediato provide input to develop, maintain
Qualifications
Great communication and interpersonal interaction skills.
Attention to detail is essential to ensure the quality of work execution
Ability to work in multiple tools/web browser windows simultaneously
People leadership and good relationship skills
Ability to coach and guide team members and colleagues
Resilience and positive mindset, good self-awareness and awareness of signs of stress with others
Strong metric management skills
People management skills
Strong read and write skills in English is a must
Ability of reason and analytical skills in diverse situations - Awareness of current events with great sense of social issues
Explore Careers for a Sustainable Future - British CouncilAre you interested in contributing to a more sustainable world? Then your skills and experiences can find expression in the Green Industry.
There are many routes to finding work in the green economy. Explore the different paths into environmental work, climate change and sustainability in this upcoming webinar where we will hear from industry leaders, employers and UK alumni who have gone on to successful careers in the green industries.
ALI Business Development Scholarship ProgramThe African Leadership Institute is currently on a mission to raise successful business leaders in Africa who can solve complex problems, create jobs, and establish value for their stakeholders. As such, we are giving scholarship to Africans through the ALI Online Business Development Scholarship program which is aimed at educating business enthusiasts of all levels. We invite learners, 18 years of age or older who are interested in expanding their business skills and knowledge of building a successful business to apply for the ALI Business Development Scholarship program. This program has been divided into two phases
Call for Applications for Mastercard Foundation Scholars Program at USIU-AfricaUnited States International University-Africa (USIU-Africa) has partnered with the Mastercard Foundation in its global Scholars Program. This initiative will offer academically talented youth from Africa facing financial, gender, displacement, or disability constraints an opportunity to access world class university education.
African European Digital Venture Program (AEDV)Our goal is to give African startups access to know-how about the European market and to strengthen partnerships between African startups and established European companies and startups. The initiation of partnerships in the field of digital transformation, also across continents, will create a win-win situation for both parties.
Our program gives startups the opportunity to get to know the European and German ecosystem in a concrete and practical way, to establish first contacts that can be the basis for future business and to acquire relevant knowledge for this purpose.
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