Billing Integrity Analyst (Contract) at Vodafone Ghana

About The Job

Role Purpose:

• Work with the Billing Integrity Team to implement billing integrity strategies and KPIs

Key Accountabilities and Decision Ownership:

• Implement billing integrity processes and policies with regards to improving billing accuracies 
• Perform operational audit of billing platform and CRM
• Document, quantify and develop root cause analysis and suggest fixes for issues identified

Core Competencies, Knowledge and Experience:

• Ability to manage stakeholders to deliver results
• Experience in Telecommunication Industry or any other leading service firm
• Experience with process mapping and understanding of data model
• Demonstrate the ability to work in an ambiguous , fast paced and constantly changing environment 
• Excellent written and verbal communication skills

Technical and Professional Qualifications:

• First degree in Computer Science, Business  Finance
• Finance, Audit, Billing and Revenue Assurance or related assurance work with a minimum of 2-5 years’ experience
• Strong knowledge in SQL, Oracle DB and Microsoft Excel Skills
• Experience in the use of data analytical tools
• Strong time management, analytical and problem solving skills