Human Resource Officer at PEG Africa

• The HR Officer is responsible for the smooth running of operational activities of the human resource function, specifically, recruitment, learning and development and administration.

Responsibilities Include:

Recruitment

• Maintain an applicant pool of qualified candidates for various departments.
• Coordinate hiring process of all open jobs based on agreed recruitment SLA with the hiring manager.
• Responsible for sourcing of top candidates for all open roles.
• Responsible for the coordination of interviews, assessments and follow up dates during the hiring process.
• Assist HR Manager to improve on recruiting standards.

Training

• Assist in developing and facilitating relevant inhouse trainings.
• Onboarding orientation for new hires
• Coordination of PEGs Google Classroom Learning
• Support in securing relevant external professional development opportunities for employees.
• Ensuring evaluation is conducted for all trainings.
• Maintaining training activity records, updating training records and ensuring information is accurate and up-to-date.

Performance Management

• Coordinating the quarterly Performance Metrics creation on the company’s Performance Management Tool
• Coordinating the bi-annually performance review process for Ghana.
• Supporting in 360 reviews & DISC assessments as needed.

Employee Engagement & Culture

• Coordinating monthly country town hall event and ensuring action items are completed.
• Coordinating culture initiatives, competitions and events to promote PEG’s Values
• Celebrating employee milestones; birthdays and work anniversaries

Administration

• Compile and update employee files and records in hard and soft copy.
• Screen all employee relations issues and escalate them to the appropriate desks and sees to it that employee complaints are all resolved on time.
• Ensures the front office is professionally attended to, well kept and welcoming for all staff and determine what access to give to specific guests who come in.
• Type reports, memos, letters and other administrative documents.
• Perform general office management duties such as ordering supplies and maintaining records management database systems i.e. log books and trackers
• File and retrieve corporate documents, records and reports.
• Responsible for the daily upkeep and maintenance of all PEG amenities or facilities
• Fuel tracking on HQ Vehicle and HQ Genset
• Performs other related duties as required and assigned.

The successful candidate must have:

• A minimum of 2 + years’ previous experience in a similar role
• Minimum of Bachelor’s degree in Business Administration, Human Resource Option or a related discipline.
• Experience in implementing strategies to increase productivity and employee satisfaction.
• A data-driven approach to analyzing and solving common HR Administrative problems.
• Experience in facilitation, training and public speaking.
• Strong excel, PowerPoint and word skills are required.
• Good understanding of Ghanaian Labor Law
• Good at employee relations and relationship management.
• Strong communication skills with a strong attention to detail.
• Drive and motivation to cope in a fast paced environment
• Ability to easily adapt and learn exponentially
• Experience in managing and coordinating projects and events.
• Is proactive and able to work around issues
• Understands the need for confidentiality on scope of work
• Fluency in English (written and oral) is essential.