IT Manager at Rock City Hotel

The IT Manager is responsible for planning, coordinating and leading computer-related activities in the Hotel. The IT Manager reports to the Assistant General Manager.

• Manage Information Technology (IT) and Computer systems to meet the requirements of the Hotel.
• Determine the IT needs of the Hotel, and implement processes and strategies to meet them.
• Oversee the overall staff operations of the IT Department.
• Ensure security of data, network ad backup systems.
• Design, develop, implement and coordinate policies, systems and procedures.
• Preserve assets, information security and control structures.
• Prepare and manage departmental budgets.
• Audit systems and assess their outcomes.
• Compile reports on departmental operations, issues and suggestions.
• Train departmental staff as often as needed to meet the standards of the Hotel.
• Update the Hotel on industry trends, techniques and information to meet the agreed standards.

Required Skills or Experience

SKILLS

• Leadership skills.
• Excellent ICT skills.
• Excellent communication skills.
• Troubleshooting skills.

REQUIREMENTS

• Flexibility to work on shifts, night-hours, weekends and holidays.
• Excellent knowledge of technical management, information analysis and computer software and hardware.
• Hands-on experience with computer networks, network installations and network administration.

QUALIFICATION

• Degree in Computer Science, MIS or Equivalent.
• At least 3 years’ experience in required field or similar.