Receptionist at London College of International Business studies

Efficiently and professionally implement and manage the telephone answering service and reception function for the company.

MAIN PURPOSE OF THE JOB:   

• To professionally answer and manage the switchboard.
• Be the first point of contact for clients and students of the company.
• To accept and sign for all parcels received by the company.
• General administration and record keeping.

KEY PERFORMANCE AREAS:

• Switchboard reception
• Administration and recordkeeping
• Manage reception

REQUIREMENTS OF THE JOB:

• Matric is essential.
• A minimum of 1 – 3 years of experience as a receptionist or in a similar role is required.
• Computer literacy is essential especially in MS Outlook, MS Word and MS Excel.
• Typing speed of 25 wpm

COMPETENCIES OF THE JOB:

• Excellent telephone etiquette.
• Planning and organizing competencies
• Strong verbal and written communication skills
• Ability to build sound relationships.
• Customer focus
• Assertiveness
• Accuracy and attention to detail
• Ability to multi-task