Supervisory Contractor, Carrier Operations at MTN

Job Summary:
Provide support in collating and analysing financial information in order to monitor performance at an enterprise level.

Job Role

•  Assist in preparation of Carrier Operations performance reports on a periodic basis for the Opco
•  Lead data gathering initiative for conducting performance analysis
• Collate inputs from different systems or place requests with different stakeholders to gather raw information required for performance analysis
•  Validate accuracy of information provided prior to commencement of analysis (basic reconciliations like trend analysis, variance analysis etc)
• Liaise with business for clarifications on inputs provided
•  Prepare initial drafts of reports on agreed metrics as per defined performance analysis schedule/ calendar
•  Submit initial drafts of analysis for approval and validation with the Business & Carrier
• Operations Manager (as per defined delegation of authority)
•  Analyse result to determine business performance
•  Liaise with different stakeholders to discuss performance results, determine root cause for deviations (if any) and derive best suited action plan
•  Obtain and consolidate responses from the relevant stakeholders based on the report being produced
•  Liaise with SSH to validate AP, AR payments transactions recorded by the SSH team in EBS
•  Invoicing, Settlement, Credit collections from interconnect partners
•  MTN GlobalConnect reporting
•  Liaise with RAFM to track SIMbox and IPRS fraud

Context:

•  Dynamic and highly competitive telecommunication & ICT industry
•  Highly regulated environment
•  Performance driven environment
•  Diverse cultural environment
•  Group best practices & standards alignment
•  Regionalization structure implication
•  Supply market demographics
•  Opco specific restrictions on local content

Education:

•  Bachelor’s Degree in Finance, Accounting or a related field of study.

Experience:

•  2 years relevant experience in a similar role

Professional/Technical competencies:

•  Working knowledge of MS Office (Word, Excel, and Outlook)
•  Knowledge of Wholesale Telecom environment
•  Knowledge of telecom fraud management