Supervisory Contractor, Enterprise Planning & Analytics at MTN

Job Summary:

• Support in analysing business trends to provide the Enterprise Business team with quality information to enhance the decision-making process in line with the Division’s strategic objectives.

Job Context

• Technology and Platform business
• Multiregulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, Social and Governance prioritized
• Regionalization structure implication
• Performance driven environment
• Development of a sophisticated client base (especially high value)
• Diverse cultural environment
• Extended workforce management

Job Role

• Support in preparing pre and post evaluation on all Enterprise Business products & services, projects (partnerships, converged services etc.).
• Assist in performing Profit & Loss analysis for Enterprise Business decision making.
• Assist in Checking and confirming performance to ensure the payment of appropriate commissions.
• Assist in reviewing ICT tariffs to ensure divisional objectives are achieved.
• Assist in providing input for tariffs review of all other Enterprise products & Services including New New products.
• Assist in collaborating with Marketing to manage Post Paid tariffs and ensure tariff change forms are filled to effect changes in tariffs.
• Champion segment product reporting on a regular basis.
• Assist in tracking all Audit queries and Divisional risks to ensure closure within the required period.
• Assist in monitoring performance against KPIs and SLAs for customer services and order fulfillment operations.
• Assist in gathering financial and non-financial data for various reporting purposes
• Perform any other assigned functions and implement corrective actions within the confinements of the division.

Job Requirements
Education & Competencies
Education

• Minimum of a relevant Degree in Marketing, Financial Accounting, Telecommunications Engineering or related degree.

Experience

• Minimum of 2 years’ proven relevant experience in a similar role.
• Knowledge & Technical Competencies:
• Data analytics
• In depth knowledge of the market and industry
• Understanding of technology and services
• Knowledge of standard office practices and procedures
• Strong knowledge in Management of Customers
• Cloud and digital services
• Microsoft Office Suite
• Behavioral Competencies:
• Leads self, good conflict management, takes and manages accountability
• Innovative, Takes initiative, result oriented and develops self consistently
• Trustworthy, integrity and ethical in dealings
• Ability to focus on priorities and plans.
• Good written and verbal communication, presentation skills, commitment to the organization
• Global thinker, Analytical thinking and Problem-solving abilities.
• Be able to maintain confidentiality