Career Opportunities at Palmpay

Descriptions

• We are looking for a Business Development Manager to build and preserve trusting relationships with the Biller companies, such as Telecom operators such as Safaricom, Airtel, Telekom, DSTV, electricity, water, etc.
• As a Business Development Manager you will focus mainly on building long-term relationships with the Billers and support the HQ needed. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Key Responsibilities

• Building good relationship with the Billers and get best offers from them.
• Understand customer needs and develop plans to meet their demands.
• Know Biller market trending and establish strategy relationships with potential partners.
• Work with internal teams to ensure company activates can be implemented smoothly.
• Analyze commercial performance within Biller Industry to lead the new trends.
• Gain solid knowledge of competitors.

Qualification & Required Skills

• Sound knowledge of Biller industry
• Analytical and Presentation skills
• Strategic partnership skills

Required Experience:

• 5-10 years of varied experience in operation and maintenance in the Biller industry
• 3-6 years managerial experience in a Biller/Biller aggregator company.
• With at least 2 years management experience in an area of Biller.
• Knowledge of Kenya geographic, population and economic landscape.
• Exposure to a commercial working environment with knowledge of BD and Operation.

Other Requirements:

• Entrepreneurial mindset in decision making and managing resources
• Logical decision making abilities
• Flexible and dedicated
• Ability to innovate and deliver value to business
• Ability to motivate and lead both internal and external partners
• Impeccable integrity and character
• Result oriented
   

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Job brief

• We are looking for an experienced Administrative Supervisor to supervise daily support operations of our company and plan the most efficient administrative procedures.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Requirements and skills

• Proven experience as an Administrator
• In-depth understanding of office management procedures and departmental and legal policies
• Well-versed in departmental procedures and policies
• Ability to actively discover new ways to do the job more efficiently
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• HND in business administration or relative field
• 2-3 years administrative experience 

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Description

• As we work to scale to become Ghana's #1 payments brand, we are looking for a creative, collaborative and organised social media associate who will build our presence across social media channels.
• This associate will create and update content calendars, write copy and engage our online communities. In this role you will have the opportunity to collaborate with designers and colleagues on exciting campaigns and you will play a crucial role in building the PalmPay brand. 

Responsibilities

• Develop and implement our social media strategy across platforms
• Create and update content calendars which balance the need for product promotion, user education, brand building and fan engagement and growth
• Engage with marketing colleagues and product, customer care and sales teams and take their needs and ideas into account for your content plan
• Write high-quality, engaging and platform-relevant copy
• Work with in-house design team to create world class visual content
• Manage our blogger and influencer outreach programme
• Monitor, analyse and report on key social media KPIs and continually adjust strategies and content to optimise performance
• Collaborate with marketing colleagues to ensure brand consistency across channels and contribute to the planning of integrated campaigns 
• Work with the customer care team to create best-practice guidelines and response templates to help them engage with our online communities
• Stay up to date with the latest social media best practices, industry trends and competitor activities
• Own and operate a social media budget to be split between platform ads, giveaways, content production and influencers

 
About you
You have: 

• A  Bachelor’s degree with a minimum 2.1 classification
• A minimum of 2 years’ work experience, ideally working in tech startups and/or international companies
• An expert understanding of social media related workflows and KPIs
• You are strongly self-motivated and can work independently to drive projects
• Excellent copywriting skills
• Creative and curious - you are brimming with ideas for campaigns and posts and are always learning
• A natural eye for good design 
• You pay close attention to detail
• You love working collaboratively and as part of a team 
• You can effectively manage projects that involve multiple stakeholders and drive tasks to completion
• You are able to manage multiple concurrent projects and tasks 
• Flexibility to accommodate emerging responsibilities and last-minute changes
• You apply a data-driven approach to your work and optimise campaigns based on analysis of key KPIs

 
Even better:

• Completed a digital marketing course or certification 
• Experience working with project management tools such as Slack and Trello
• Experience working with cross-cultural and/or distributed teams 
• Knowledge of the Ghanaian fintech sector