Career Opportunities at Reliance Personnel Services

About the job

• As the Data Site Engineer, you will be responsible for designing, setting up, and managing information/network systems at data centers as well as monitoring systems operations and administering IT solutions to ensure servers, hard drives, and other data center equipment function efficiently.
• You will also maintain the HVAC and electrical systems at the data center, inspect power/cooling systems to identify and fix flaws that may be detrimental to network performance and maintain/conduct repairs on the physical structure that houses data center equipment.

Responsibilities

• Execute surveillance, performance monitoring, maintenance and repairs of buildings and equipment
• Executes day-to-day surveillance of building and equipment and reports all building and customer defects.
• Monitors performance of equipment and installations and co-provides input on power usage and capacity planning. Provides data for input into reports, such as electric meter data.
• Provides data for input into reports, such as electric meter data.
• Supports in the maintenance and repairs on buildings and equipment in accordance with change requests, Service Level Agreements (SLAs) and Measure of Performance (MOP).
• Co-directs repairs and maintenance executed by external employees and documents the performed activities in accordance with change requests, SLAs, and MOP.
• Responds to alarms and handles or escalates alarms according to guidelines.
• Provides practical direction for external security employees.
• Participates in inventory control of supplies
• Makes suggestions for improving the quality and effectiveness of the data centre
• Participates in the full continuous (24x7) call-out team and/or shifts
• Result: Surveillance, maintenance and repairs of building and equipment are performed in accordance with quality standards and agreed SLAs, adhering to all rules and regulations regarding Health & Safety.

Execute Customer Implementation process

• Acts as a first point of contact for customer deliveries and removals, prepares and plans operational activities and informs the local security team
• Provides CIM team with technical support and acts as first point of contact for CIM questions both internally and externally prior to escalation to CIM

Result: Customers are implemented in accordance with the customer implementation plan, quality standards and agreed SLAs, adhering to all rules and regulations regarding Health & Safety.

Provide customer service support

• Carry out performance-tuning operations on data centre systems to ensure high level of power availability, and security.
• Support Sales team in pre-sales technical support

Result: Customer interventions and value- added services are performed in accordance with quality standards and agreed SLA’s, adhering to all rules and regulations regarding Health & Safety.

Perform day to day client management activities

• Ensure that the data centre is maintained and operational 24/7 by providing daily audits and reporting about the performance level of services
• Support the Data Centre Manager to maintain all data centre standards, procedures, health and safety, and day to day infrastructure performance issues

Result: Day to day client management activities (including terminations) of clients are performed in accordance with internal guidelines policies and procedures and customer requirements.

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About the job

• We are looking for an objective Internal Audit Officer to add value and improve our operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes.
• The successful candidate will possess a thorough knowledge of accounting procedures and a sound judgement.

Responsibilities

• Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations
• Determine internal audit scope and develop annual plans
• Obtain, analyse and evaluate accounting documentation, previous reports, data, flowcharts etc
• Prepare and present reports that reflect audit’s results and document process
• Act as an objective source of independent advice to ensure validity, legality and goal achievement
• Identify loopholes and recommend risk aversion measures and cost savings
• Maintain open communication with management and audit committee
• Document process and prepare audit findings memorandum
• Conduct follow up audits to monitor management’s interventions
• Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards

Requirements and skills

• Proven working experience
• Advanced computer skills on MS Office, accounting software and databases
• Ability to manipulate large amounts of data and to compile detailed reports
• Proven knowledge of auditing standards and procedures, laws, rules and regulations
• High attention to detail and excellent analytical skills
• Sound independent judgement
• BS degree in Accounting or Finance