Job Openings at Accor

About The Job

Job Description
What you will be doing:

• Manage the day-to-day operations of the restaurant, ensuring exceptional service and a memorable dining experience for guests.
• Hire, train, and manage the waiters and waitresses including the support team.
• Strongly lead and excellently motivate the team.
• Develop and implement policies and procedures to ensure high-quality service of our Food and Beverages.
• Maintain and exceed the restaurant's financial goals through effective cost management and revenue generation.
• Ensure compliance with all health, safety, and sanitation regulations.
• Build and maintain relationships with customers, vendors, and suppliers.
• Collaborate with the culinary team to create and update menus, and ensure that all dishes are of the highest quality.
• Manage the restaurant's inventory, including ordering supplies and managing stock levels.

Qualifications
Your Skills and Experience include:

• Minimum 5 years of experience in a management role in a fine dining restaurant or similar high-end hospitality setting.
• A degree in Hotel Management or a related field in or related field.
• Proven track record of managing and developing teams to deliver exceptional customer service.
• Eye for detail to achieve operational excellence.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with staff and guests.
• Thorough knowledge of Food and Beverage service, including wine and spirits.
• Ability to work flexible hours, including nights, weekends, and holidays.

go to method of application »

About The Job

Job Description
What you will be doing:

• Supervise operation of all bars in the Hotel to maximize profitability, minimize liability, and conform to alcoholic beverage regulations.
• Oversee and manage labor vs sales for all staff.
• Work to continuously improve cost control measures relating to the beverage program by monitoring purchasing procedures, ensuring accurate inventory when placing orders and managing deadstock items already in house and review sales of menu items each week.
• Participate in beverage inventory each month and ensure accurate counting and data entry. Coordinate with sommelier to ensure beverage inventory is merged, complete, and turned in on time.
• Coordinate monthly beverage education and training with Director of Food and Beverage.
• Develop Beverage/Food training for staff on menu items, new product and refreshing knowledge.
• Oversee bartender schedule including hiring, training, team meetings and requests off to make sure all operations are appropriately staffed for volume of business.
• Maintain real time tracking of beverage cost via invoice and sales entry into Beverage Trackers

Qualifications
Your Skills and Experience include:

• Minimum 5 years of experience in a management role in the bar operation or similar high-end hospitality setting.
• Diploma/degree in Business or Hospitality Management.
• Proven track record of managing and developing teams to deliver exceptional customer service.
• Strong business acumen.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with staff and customers.
• Thorough knowledge of food and beverage service, including wine and spirits.
• Extensive beverage knowledge including traditional cocktails and new, on-trend beverages.
• Ability to work flexible hours, including nights, weekends, and holidays.

go to method of application »

About The Job

Job Description
What you will be doing:

• Prepare alcohol or non-alcohol beverages for bar and restaurant guests.
• Interact with customers, take orders and serve snacks and drinks.
• Assess guests with their needs and preferences and make recommendations.
• Mix ingredients to prepare cocktails.
• Plan and present bar menu.
• Check customers’ identification and confirm if it meets legal drinking age.
• Restock and replenish bar inventory and supplies.
• Stay guest focused and nurture an excellent guest experience.
• Comply with all Food and Beverage regulations.
• Multi-linguistic is preferred.
• Always follow all Company guidelines, policies, and procedures, including HACCP protocol.

Qualifications
Your skills and experience include:

• Minimum 3 years  bartending experience in a same or similar environment.
• High school degree or its equivalent.
• Impeccable wine, beer and cocktail knowledge.
• Passion for Food, Beverage and providing excellent customer service.
• Ability to multi-task.
• Excellent knowledge of mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills both oral and written.
• Ability to keep the bar organized, stocked and clean.

go to method of application »

About The Job

Job Description
What you will be doing:

• Responsible for providing warm, friendly and welcoming customer service and responding to all requests in a high pressure environment.
• Preparing foods, such as sandwiches or baked goods, grinding and blending coffee beans,
• You will be responsible for making and serving outstanding beverages – primarily brewing coffee and tea with efficiency and consistency and serving them to guest.
• Providing excellent customer service by engaging with guest, taking orders, and answering questions.
• Operating cash registers, processing payments, and POS machines.
• Maintaining hygiene of the coffee bar and equipment always.
• Preparing and presenting food items, such as pastries and sandwiches.
• Assisting with inventory management by ensuring adequate stock levels and reporting any shortages.
• Be able to explain drink options and serve drinks to tables in the bar.
• Following health and safety standards and procedures always.
• Reporting any issues or concerns to the management team.
• Multi-linguistic is preferred. Always follows all Company guidelines, policies, and procedures, including HACCP protocols.
• Coffee art a bonus.

Qualifications
Your Skills and Experience include:

• High school diploma or equivalent.
• Previous experience in a similar role, preferably in a coffee shop or restaurant.
• Knowledge of different types of coffee beans, brewing methods, and latte art.
• Ability to operate coffee equipment, such as espresso machines and grinders.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to maintain hygiene.
• Ability to work in a fast-paced environment and handle multiple orders simultaneously.
• Availability to work flexible hours, including weekends and holidays.
• Attention to detail, reliability and responsibility.
• Positive and can-do attitude, with a flair for sales.

go to method of application »

About The Job

Job Description
What you will be doing:

• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintaining a clean and professional appearance.
• Nurtures a lasting connection with every Guest by always showing genuine interest during service and remaining fully engaged throughout their stay with us.
• Create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Consistently provide helpful explanations and suggestions on the menu and offer assistance with wine pairings.
• Always deliver Food and Beverages as requested, promptly, in the correct service order, follow up to ensure each guest's needs have been met and suggest solutions to any issues.
• Maximizes wine and beverage sales by invitingly offering suitable choices.
• Always follow all Company guidelines, policies, and procedures, including HACCP protocols.

Qualifications
Your Skills and Experience include:

• Graduate of a recognized Catering / Hotel Management School (Preferred).
• 2 to 5 years of restaurant service experience in fine dining service from premium restaurants and/or luxury hotels (5 stars).
• Able to adequately explain pricing, food, wine, and cocktail menus to guests.
• Must possess outstanding guest services skills, professional presentation and strong communication skills.
• Knowledge of fine dining operations and excellent restaurant service.
• Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Computer skills and knowledgeable in the use of P.O.S. systems.
• Command of the English language, both verbal and written.