Job Openings at NAYA by Africa

• The candidate should have a passion for the brand and be self-driven. They should be motivated to help NAYA grow by creating a captivating Customers Experience Culture that resonates through our sales activities across all customer touchpoints.
• You will need excellent communication and people skills and project management skills. The right candidate will also need to be organized, strategic, open-minded, engaging, and have and the ability to lead a sales team. You will oversee the development and management of the sales team and their activities to meet planned goals. You will also coordinate with the marketing department to create customer-focused ads that will drive new customer engagement. You will also be tasked with creative approaches to getting into new territories and partnership opportunities to connect with more customers.

Key Responsibilities

Sales

• Setting and managing monthly retail sales strategy to achieve targets
• Tracking sales goals and strategies and customer feedback, and reporting results to management weekly.
• Weekly Sales Report
• Delivery Management
• Event Planning

Inventory

•  Weekly Shop Inventory count across all retail locations and reporting to accounts
• Tester/Sample Management
• Weekly Inventory Receiving and report to accounts
•  Checking inventory for events
• Managing Gift Sets

Customer Service

• Analysing and understanding target customers and providing unique experiences for them at all retail touchpoints
• Taking customer orders and helping customers shop
• Managing Customer requests, complaints and feedback and reporting to management
• Planning and making gift baskets for monthly events
• Find innovative ways to connect with target audiences

Administrative

• Managing shop cleaning and quarterly fumigation
• Managing Sales, Office and Cleaning Supplies
• Maintaining Retail Equipment & Assets
• Monthly Sales Target monitoring, review and reporting
• Training Sales Associates on Sales Processes, Product Information, FAQs
•  Developing the sales team through motivation, improved customer service skills, brand awareness and product knowledge education.
• Identifying new opportunities for sales and partnership for the brand

Requirements

• Bachelor’s degree in sales, marketing, operations, business administration or a related field
• 2-4 years of Retail Management, Marketing, Sales or Business Development experience
•  Proficient using Microsoft Suite and various sales and marketing software is a plus
• Excellent oral and written communication; strong public speaking skills
• Proven dynamic leadership and project management skills
• Strategic, innovative, and creative personality with a strong business acumen
• Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
•  Flexible work hours(Weekends and Holidays)

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• NAYA Naturals Limited is looking for a Quality Control Inspector responsible for making sure that products meet a set of standards and the expectations of the consumer. They perform assessment, documentation, and organization tasks to support the efficiency and effectiveness of their organization’s production and supply chain. Their duties include examining shipments of inventory and raw goods, measuring the specifications of random items in each production run to assess product quality, and training team members to refine product quality where necessary.

Objectives

• Establish an acceptable variation range for products standards
• Identify when something fails to meet those requirements.
• Examine materials to make sure they meet quality expectations
• Assess the final products after production
• Document the results of product inspections and make recommendations on how to prevent common errors or defects.
• Calibrate the equipment used in production to ensure accuracy on all processes.
• Document issues in production and discarded inventory to measure the error rate for various stages in the supply and production chain.
• Analyze production, raw material, and equipment data

Responsibilities

• Inspecting output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions, and examining the functionality of tools
• Checking that the assembly or production line adheres to standards and procedures
• Reviewing specifications to compare to produced goods
• Recording inspection results and analyzing them by completing reports, summarizing re-works and wastes, and inputting data into a quality database
• Training the production team on quality control measures to improve product excellence
• Proposing improvements to the production process
• Monitoring the use of equipment to ensure it is safe and discard any that do not meet requirements
• Keeping measurement equipment operating accurately by following calibration requirements and calling for repairs
• Developing and improving standard production, equipment, and process documents
• Develop QC reports for Management

Qualifications

• Degree in Chemistry, Biochemistry, Chemical Engineering, or similar
• Excellent written and verbal communication skills
• Strong project management skills
• Ability to coach and motivate employees
• Exceptional time-management and organizational qualities to ensure all responsibilities are completed on time.
• Effective problem-solving and critical thinking skills to brainstorm quick and logical solutions.