Job Opportunities at Blue Financial Services Ghana Limited

Job Purpose

•  Provide administrative support for the Finance Department by performing clerical tasks including processing and recording transactions, preparing reports and budget inputs, banking cash, performing customer and vendor liaison functions / communications, managing stocks and discharging with other duties, as needed

Summary Responsibilities

•  Assisting with preparing statutory accounts
•  Working with purchases ledgers and journals
•  Recording and filling cash transactions
•  Petty cash management
•  Invoice processing and filing
•  Processing expense requests
•  Bank and creditors reconciliation
•  Asset Register management
•  Liaising with third-party providers, clients, and suppliers
•  Filing and maintenance of transaction documentation
•  Assisting with audits, record verification and resolving discrepancies

Reporting Structure

Job Level: Entry Level
Reports To: Senior Accountant

Qualification Required & Experience

•  Dip. / Degree in Accounting/Finance
•  A professional accounting qualification will be an added advantage
•  Minimum of 2 years of working experience in a similar role
•  Previous experience with relevant accounting software is preferred

Knowledge, Skills and Abilities Required

•  Proficient in Pastel or relevant accounting software
•  Proficient with Microsoft Spreadsheet
•  Competent at Bookkeeping
•  High numeracy and problem-solving skills
•  Meticulous and attentive to details

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Job Purpose

• Principal point of contact between the business and its customers
• The Field Sales Consultant would support customers by selling products and meeting ancillary needs

Summary Responsibilities

• Under the auspices of the marketing department, reach out to target markets
• Developing and sustain long-lasting relationships with customers
• Reaching out with product information to customers and encouraging purchases
• Managing customer enquiries and escalating unresolved concerns
• Relaying customer insights to aid in developing company products
• Maintaining accurate sales records
• Meet personal and team sales targets

Reporting Structure

Job Level: Entry Level (Commission Only)
Reports To: Sales Supervisor

Qualification Required & Experience

• WASSCE, Diploma, HND or Degree in any field

Knowledge, Skills and Abilities Required

• Excellent customer service skills
• Ability to win clients and sell products and services
• Excellent verbal communication and presentation skills
• Strong networking skills to build relationships with clients
• Proficiency in using smartphones and digital technologies to transact and communicate
• In-depth knowledge of sales strategy
• Sales experience

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Job Purpose

• Ensuring convenient customer experience by helping with customer onboarding setting up transactional accounts and signing up for the company's product.
• The incumbent will manage customer journeys to ensure seamless and convenient account creation and product usage, while maintaining strict compliance with all company and procedures

Summary Responsibilities

• Primary contact doe all new customer account opening for all products by providing detailed account walk throughs
• Create repeatable processes, resources and frameworks to use when onboarding customers
• Own and manage customer relationships from the point of sales through successful implementation
• Create initiatives that help to drive successful product implementation
• Work with sales teams to ensure that each piece of the journey meets customer expectations
• Establish and maintain effective relationships with customers and maintain high level customer service
• Leverage customer feedback for continuous improvement and update to customer onboarding process and procedures
• Listen carefully to information provided by customers and ask clarifying questions to ensure proper delivery of customer support
• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Adhere to expected level of due-diligence, internal policies and KYC norms while opening new customer accounts
• Education customers and ensure best practices are in place to enhance expectations

Reporting Structure

Job Level: Entry Level
Reports To: Team Lead: Credits and Deposits

Qualification Required & Experience

• HND / Degree in Business Administration or related field
• Minimum of 3 years credit background
• Must wield strong understanding of operational and quality assurance procedures

Knowledge, Skills and Abilities Required

• In-depth understanding of credit and deposit management procedures
• In-depth knowledge of financial risks and potential fraud mitigation
• Knowledge of service quality principles and practices
• Product knowledge
• Working knowledge and understanding of credit and deposit accounts and relevant processes
• Customer centric
• Teamwork / Cooperation
• Problem solving / Analytical
• Output oriented / results driven interpersonal
• Excellent communication skills
• High attention to details
• Must be highly motivated and have a positive attitude