Jobs at Harleys Limited

Responsibilities

• Cashiering & Reconciliation: Manage cash and M-Pesa transactions, maintain accurate records, and perform daily cash and bank reconciliations to ensure consistency with physical balances.
• Invoicing & Financial Processing: Enter and process customer sales orders in NetSuite ERP, generate accurate invoices, debit and credit notes, and coordinate with teams to ensure timely fulfillment and compliance with documentation standards.
• Financial Documentation & Reporting: Prepare monthly branch financial and operational reports; maintain organized and up-to-date records in both digital and physical formats.
• Administrative & Reception Support: Provide front-desk support, handle calls, visitors, mail and office supplies, and assist with filing, housekeeping and general administrative tasks.
• Stakeholder Support & Service Excellence: Offer prompt professional support to internal teams, customers, vendors and principals. Collaborate across departments to resolve queries and improve service delivery.
• Compliance & Process Adherence: Follow all SOPs, financial and governance policies and quality standards. Support audits, compliance training and continuous improvement initiatives.
• Team Support & Positive Work Culture: Contribute to a cohesive work environment, support colleagues, and maintain a proactive, solutions-oriented attitude.

Qualifications

• CPA Part II and/or Diploma in Finance, Accounting, or a related field.
• At least 2 years of relevant experience in a similar financial and administration function preferably within a busy commercial or healthcare environment.
• Proficiency in basic accounting, cashiering, invoicing, and in the use of ERP systems (NetSuite experience will be an advantage).
• Competency in Microsoft Excel, general bookkeeping tools and M-Pesa reconciliation processes.
• High level of accuracy, integrity and confidentiality in handling financial data.
• Strong interpersonal and communication skills to support cross-functional collaboration.
• Excellent organizational skills, keen attention to detail, and ability to manage multiple tasks simultaneously.
• Ref: HAR/HR/AD/063

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Responsibilities

• Design and maintain engaging, scientifically accurate training materials in various formats (e.g., presentations, e-learning modules, videos), while digitizing content through LMS platforms to support continuous and on-demand learning for field teams.
• Medical Product Training: Develop and deliver comprehensive training programs on disease areas, therapeutic categories and product knowledge, ensuring all content is clinically accurate, compliant with regulatory standards, and tailored for both onboarding and ongoing learning.
• Commercial & Brand Support: Collaborate with Category Managers to align training with brand strategy, equip teams with effective product differentiation techniques, and provide insights into competitor products to enhance positioning in the market.
• Stakeholder Engagement: Support the planning and execution of Continuing Medical Education (CME) activities, represent the company at scientific forums, and prepare sales teams to confidently engage with HCPs on clinical inquiries and objections.
• Training Program Management & Evaluation: Lead the execution of structured training journeys, certification programs, and refresher sessions, while implementing assessment tools and feedback mechanisms to measure effectiveness and adapt training strategies accordingly.
• Compliance & Ethical Promotion: Ensure all training content adheres to medical, regulatory and ethical guidelines, promoting responsible and transparent communication of product information in line with the company’s policies and industry standards.

Qualifications

• Bachelor’s Degree in a human health science discipline such as Medicine, Pharmacy, Nursing, Clinical Medicine, or Public Health is mandatory.
• A medical Doctor/Pharmacist (MBChB/MBBS) with a specialization or certification in training, medical education, or health communication will be strongly preferred.
• Minimum 3 years of experience in medical training, pharmaceutical product education, clinical instruction, or a similar role in the healthcare or pharmaceutical industry.
• Proven experience in developing and delivering scientific content to adult learners or commercial teams.
• Strong grasp of therapeutic areas, pharmacology, disease mechanisms and clinical guidelines.
• Exceptional presentation and facilitation skills, with the ability to simplify complex medical information.
• Proficiency in digital learning platforms (e.g., LMS, webinars, virtual classrooms).
• High integrity, scientific accuracy and adherence to medical promotion regulations.
• Strong interpersonal skills with the ability to collaborate across functions and influence teams.
• Ref: HAR/HR/AD/049

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Responsibilities

• Sectional Operations Oversight: Supervise day-to-day operations across receiving, storage or dispatch sections to ensure efficient product flow, cold chain compliance, and accurate handling of pharmaceutical and medical items in line with SOPs and GDP standards.
• Inventory Accuracy and Control: Ensure stock integrity through regular counts, system reconciliations, and effective use of WMS to minimize product expiries, losses, and ensure full traceability of all inventories.
• Quality, Safety, and Regulatory Compliance: Maintain a safe, clean and compliant warehouse environment by enforcing PPB, MOH and WHO GDP guidelines, supporting audits, and driving adherence to SOPs and quality initiatives.
• Team Leadership and Performance Management: Lead and develop a team of warehouse operatives by assigning tasks, monitoring output and cultivating a culture of accountability, efficiency and compliance.
• Coordination and Communication: Collaborate with the Warehouse Manager and cross-functional teams to ensure seamless operations, timely reporting and prompt resolution of operational issues or discrepancies.

Qualifications

• Diploma in Warehouse Management, Logistics, Pharmaceutical Technology, or related field.
• GDP/GSP training and certifications from recognized bodies (e.g., KISM, CILT) will be an advantage.
• Minimum 5 years in warehouse or stores operations, with at least 2 years in the pharmaceutical or healthcare sector in a supervisory/team leader role.
• Proficiency in WMS and ERP systems is essential.
• Experience working with PPB, WHO standards and MOH regulations is required.
• Ref: HAR/HR/AD/054

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Responsibilities

• Warehouse Operations Management: Oversee the full spectrum of daily warehouse activities including receiving, storage, order picking, packing and dispatch, ensuring strict compliance with GDP, PPB and cold chain standards for pharmaceutical and medical products.
• Compliance and Quality Assurance: Ensure warehouse operations are aligned with MOH, PPB and the company’s SOPs by implementing quality management systems, supporting audit readiness, managing recalls and coordinating CAPAs.
• Team Leadership and Performance: Lead, train and motivate the warehouse team to uphold high performance, safety and compliance standards while fostering a culture of accountability and continuous improvement.
• Inventory and Systems Management: Leverage WMS/ERP systems (NetSuite) to maintain real-time inventory accuracy, optimize stock levels and collaborate with supply chain, and other Business Units on inventory planning and replenishment.
• Health, Safety & Environmental Compliance: Enforce OSHA and pharmaceutical safety protocols, conduct routine risk assessments, and maintain a hygienic, contamination-controlled warehouse environment.
• Cross-functional Coordination & Reporting: Collaborate closely with Dispatch, Commercial, Regulatory and QA teams to ensure timely order fulfilment and provide accurate operational reports to senior management.

Qualifications

• Diploma and/or Bachelor’s Degree in Supply Chain Management, Logistics, Warehouse Management or a related field.
• Professional certifications in warehousing/logistics (e.g., CILT, KISM) and GDP/GSP training will be an advantage.
• Minimum 8 years of experience in warehouse management, with at least 3 years in the pharmaceutical or medical distribution sector and in a leadership role.
• Experience working with PPB, WHO standards and MOH regulations is required.
• Proficiency in WMS and ERP systems is essential.
• Ref: HAR/HR/AD/053

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Responsibilities

• Tax Filing and Compliance Support: Assist in the timely and accurate preparation, filing and reconciliation of statutory tax returns including VAT, PAYE, Corporate Tax, and Withholding Tax.
• Reporting and Reconciliations: Support monthly, quarterly, and annual tax account reconciliations and assist in preparing working papers for internal and external audits.
• Stakeholder Engagement: Liaise with the Kenya Revenue Authority (KRA) and internal teams to follow up on tax matters and ensure the availability of accurate data for reporting.
• Documentation and Process Management: Maintain organized records of all tax-related documentation and support efforts to streamline compliance and data collection processes.
• Compliance Monitoring: Track changes in tax laws and assist in identifying potential risks to ensure continued adherence to all regulatory requirements.
• Finance Team Support: Provide assistance in general finance functions including month-end closings, budgeting cycles, and other duties as assigned.

Qualifications

• Bachelor’s Degree in Accounting, Finance, Commerce, or a related field.
• CPA Part II or above (CPA-K/ACCA in progress or completed will be an advantage).
• Minimum 3 years’ experience in a tax or finance role, preferably in a regulated industry (pharmaceutical, healthcare, FMCG, etc.).
• Basic knowledge of Kenyan tax laws and familiarity with KRA systems (iTax).
• Proficiency in Microsoft Excel and experience with accounting software or ERP systems (e.g., NetSuite, SAP, Oracle).
• Strong attention to detail, analytical mindset, and willingness to learn.
• High level of integrity and ability to handle confidential information with discretion.
• Good interpersonal and communication skills with a collaborative approach.
• Ref: HAR/HR/AD/065

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Responsibilities

• Order Receiving and Verification: Receive customer orders from the warehouse and verify their accuracy, quantity, condition, and documentation in preparation for dispatch.
• Loading and Delivery Preparation: Safely and efficiently load goods onto delivery vehicles using proper stacking and securing methods, ensuring orders are correctly matched to designated delivery routes.
• Documentation and Handover: Prepare and hand over accurate delivery documentation to the delivery team, ensuring acknowledgements are signed and returned as proof of delivery.
• Customer Delivery Support: Support delivery operations by accompanying drivers when needed, assisting with unloading, confirming deliveries, and addressing basic customer delivery queries.
• Reporting and Record Keeping: Maintain detailed and accurate dispatch records and submit required operational reports. Notify the direct report of any incidents, damage or discrepancies encountered during loading or delivery.
• Coordination and Communication: Liaise professionally with internal teams and logistics partners to ensure smooth dispatch workflows and escalate any issues affecting delivery timelines or customer satisfaction.
• Compliance and Safety: Adhere to all company SOPs, safety protocols and hygiene standards during handling, loading and delivery processes. Participate in audits and training as required.
• General Dispatch Support: Provide additional assistance in receiving, offloading and dispatch tasks during peak periods or in the absence of team members, and perform other duties as assigned by the Management.

Qualifications

• Minimum KCSE Certificate. A Certificate and/or Diploma in Logistics or Supply Chain will be an advantage.
• Basic training in GDP or GSP will be an advantage.
• At least 1 year of experience in a dispatch, logistics or warehouse environment.
• Good understanding of delivery processes and basic inventory handling.
• Proficiency in WMS and ERP systems is essential.
• Experience in handling pharmaceutical or sensitive goods will be an advantage.
• Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
• Ref: HAR/HR/AD/062

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Responsibilities

• Delivery Operations: Deliver goods to customers using a company motorbike along assigned routes, ensuring timely, professional, and compliant deliveries, while maintaining the company’s image and obtaining all required delivery confirmations.
• Vehicle Inspection and Safety Compliance: Conduct daily motorbike checks, wear all required safety gear, and report faults promptly to ensure safe operations in compliance with PPB, OHAS, and road safety regulations.
• Order Verification and Dispatch Preparation: Receive, sort, and verify orders before dispatch, check quantities, labels and item conditions to ensure accurate deliveries.
• Loading, Unloading and Goods Handling: Assist in loading and unloading goods securely to prevent damage, and take full responsibility for the condition and accountability of items in transit.
• Customer Service and Conduct: Provide excellent service during deliveries, address customer queries courteously, and report any complaints or delivery issues to the Dispatch Manager.
• Documentation and Reporting: Maintain accurate delivery records, log kilometers and fuel usage, and submit signed delivery notes, invoices and any collected payments promptly upon return.
• Security and Emergency Response: Park safely in designated areas, stay alert to security threats, and follow company emergency protocols, reporting any incidents immediately.
• Compliance and SOP Adherence: Follow all company SOPs and policies related to dispatch, delivery, safety and quality management standards.
• Motorbike and Workspace Hygiene: Keep the motorbike and delivery gear clean and well-maintained and assist in maintaining a tidy dispatch area when required.
• General Dispatch Support: Support other dispatch activities such as sorting, scanning or loading vehicles, and perform any additional tasks assigned by the Management.

Qualifications

• Minimum KCSE Certificate. A Certificate and/or Diploma in Logistics or Supply Chain will be an advantage.
• Valid Motorcycle Riding License (Class “F” or “G”) and good riding record for a minimum of two years.
• Basic training in GDP or GSP will be an advantage.
• Minimum 2 years of experience in delivery, courier or dispatch operations.
• Good understanding of Nairobi routes and surrounding areas.
• Basic mechanical knowledge of motorbike operations will be an advantage.
• Experience in handling pharmaceutical or sensitive goods will be an advantage.
• Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
• Ref: HAR/HR/AD/061

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Responsibilities

• Delivery Operations: Safely drive the company’s vehicles to deliver goods as per the dispatch schedule, ensuring accuracy, professionalism and full compliance with traffic and city council regulations.
• Vehicle Inspection and Safety Compliance: Conduct daily vehicle checks and report faults, ensuring compliance with OHAS, PPB and the company’s safety standards during all deliveries.
• Loading, Unloading, and Goods Handling: Assist in proper loading and unloading of goods, following correct stacking and handling procedures to prevent damage and ensure compliance with regulatory standards.
• Accountability and Documentation: Ensure accuracy and accountability of goods in your custody, and promptly submit all signed delivery documents, cheques and updated delivery logs.
• Customer Service and Communication: Provide courteous service during deliveries, address customer concerns, and escalate issues or delays to the Dispatch Manager for resolution.
• Vehicle Hygiene and Corporate Image: Maintain a clean vehicle and present a professional company image by wearing full uniform and ensuring proper parking and handling of goods.
• Security and Emergency Response: Adhere to the company’s security protocols, park vehicles in safe zones, and report any emergencies or incidents immediately.
• General Dispatch Support: Support dispatch operations through order sorting, verification and coordination with internal teams, and perform other tasks as assigned.

Qualifications

• Minimum KCSE Certificate. A Certificate and/or diploma in logistics or supply chain will be an advantage.
• Valid Driving License (Class BCE or as applicable) with a 3-year clean driving record.
• Minimum 3 years of experience in delivery, courier or dispatch operations.
• Good familiarity with the Meru region and the surrounding Mount Kenya region.
• Basic mechanical knowledge and experience with vehicle checks and care.
• Experience handling pharmaceutical or sensitive goods will be an advantage.
• Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
• Ref: HAR/HR/AD/060

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Responsibilities

• Strategic Business Development: Provide complete and appropriate solutions for every customer to boost top-line revenue and growth, customer acquisition levels and profitability.
• Market Analysis: Analyse the market and product performance, as well as launch new products.
• Marketing Management: Analyse the territory market potential, track sales and status reports.
• Business Performance Monitoring: Collect, analyze and make use of information from different media channels.
• People Management: Maintain positive business relationships to ensure future sales.
• Service Excellence: Implement and follow all approved Standard Operating Procedures and all defined policies of the company as per the Quality Management System.
• Implement marketing and sales activities to drive business growth.
• Build strong relationships with healthcare providers and institutions, and continuously enroll new providers in the assigned region.

Qualifications

• A Diploma in Pharmacy, Life Sciences, Sales, Marketing, or a related field. A degree will be an advantage.
• Minimum of 2 years’ experience in pharmaceutical or healthcare sales with a strong understanding of sales cycles and territory management.
• In-depth knowledge of key healthcare institutions, decision-making structures, and market dynamics within the pharmaceutical industry.
• Excellent analytical and problem-solving skills, with the ability to translate data insights into actionable sales strategies.
• Ref: HAR/HR/AD/058

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Responsibilities

• Lead Generation and Sales Prospecting: Proactively source and contact potential customers through outbound calls, cold calls, referrals, and databases. Ensure quality leads by assessing customer needs, purchasing potential, and decision-making capacity to build a strong sales pipeline.
• Sales Conversion: Present and promote pharmaceutical and healthcare products to clients over the phone, clearly communicating value propositions, converting leads into confirmed orders and consistently achieve or exceed sales targets.
• Customer Engagement: Develop and maintain long-term relationships with new and existing clients by understanding their needs, providing product solutions, and ensuring smooth customer experience to drive retention and repeat business.
• Pipeline and Sales Follow-ups Management: Track all customer interactions, quotations, and follow-ups using sales trackers while providing timely updates, resolving concerns, and moving prospects through the sales funnel until closure.
• Reporting and Target Monitoring: Maintain accurate sales records and submit daily, weekly and monthly performance reports. Monitor personal sales progress against set KPIs, including call volume, lead conversion rate, and revenue contribution to the commercial team.

Qualifications

• Diploma or Certificate in Pharmaceutical Technology, Sales & Marketing, Business Administration, Communication, or a related field.
• Minimum of 2 years’ experience in tele-sales, inside sales, or customer service role, preferably within the pharmaceutical, healthcare, or FMCG sectors.
• Proficient in telephone sales techniques, including lead generation, conversion strategies, and objection handling.
• Strong verbal communication and interpersonal skills, with a confident and persuasive phone presence.
• Comfortable using CRM systems, Microsoft Office tools (Excel, Word, Outlook), and other sales or customer tracking platforms.
• Target-oriented with strong time management, follow-up, and organizational abilities.
• Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
• Ref: HAR/HR/AD/059

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Responsibilities

• Goods Receiving and Inspection: Receive incoming goods under supervision, verify batch numbers, expiry dates and quantities, perform spot audits, and reject any damaged or non-conforming items in line with the warehouse procedures.
• Storage and Stock Arrangement: Organize and store goods in designated areas on pallets, maintain clean and traceable shelving by products and suppliers, and support efforts to reduce stock losses and product expiries.
• Stock Movement and Documentation: Pick and issue goods accurately per dispatch lists, update all stock movements in bin cards or registers, participate in regular stock take, and report discrepancies for reconciliation.
• Quality and Compliance: Comply with SOPs, GDP, and quality policies during all warehouse activities, attend product and compliance training, and immediately report any product non-conformities to management.
• Accountability and Conduct: Take full responsibility for products under your care, follow company mobile phone usage policy, avoid negligent handling, and support teamwork and coordination with internal stakeholders.
• Reporting and Communication: Prepare and submit operational reports as required, engage in daily briefings, escalate any operational issues, and carry out additional duties assigned by the Warehouse Supervisor or the Management.

Qualifications

• Certificate or Diploma in Logistics, Warehousing, Pharmaceutical Technology, or a related field.
• Basic training in GDP or GSP will be an advantage.
• Minimum of 2 years of experience in a warehouse or storekeeping role, preferably within the pharmaceutical or healthcare distribution sector.
• Proficiency in WMS and ERP systems is essential.
• Understanding of stock management, receiving and dispatch processes, and compliance procedures.
• Basic knowledge of pharmaceutical handling standards and quality requirements.
• Good organizational skills with attention to detail and accuracy in documentation.
• Ability to follow instructions, SOPs, and operate under minimal supervision.
• Physically fit to lift, carry, and move cartons during daily operations.
• Willingness to work during flexible hours, including weekends or overtime as and when required.
• Ref: HAR/HR/AD/057