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  • Posted: Jun 7, 2023
    Deadline: Not specified
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    Marriott Hotel is a new 5-star luxury hotel in Accra, Ghana located opposite Kotoka International Airport in the heart of Airport City. We offer easy access to major corporations and we provide well-appointed guest rooms.


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    Housekeeping Supervisor

    About The Job

    Position Summary:

    • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
    • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. 
    • Assist Housekeeping management in managing daily activities. 
    • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. 
    • Document and resolve issues with discrepant rooms with the Front Desk. 
    • Prepare, distribute, and communicate changes in room assignments. 
    • Communicate issues to next shift. 
    • Complete required paperwork.

    Other Duties:

    • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. 
    • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. 
    • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. 
    • Ensure adherence to quality expectations and standards. 
    • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. 
    • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. 
    • Stand, sit, kneel, or walk for an extended period across an entire work shift. 
    • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. 
    • Enter and locate work-related information using computers and/or point of sale systems. 
    • Read and visually verify information in a variety of formats (e.g., small print). 
    • Perform other reasonable job duties as requested by Supervisors.

    Method of Application

    Interested and qualified? Go to Marriott Hotel on jobs.marriott.com to apply

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