Role Purpose
The CRM Developer shall work directly with the Developer Specialists and be responsible for the configuration and scripting of the CRM environment, workflow, and business services. Thi
Role Purpose
The Vodafone Heartbeat and Mystery Shopping Analyst will assist the Customer Experience Manager to deliver and improve the overall Customer Experience delivery for the business.
Role Purpose
The Alternative Channels Manager provides expert knowledge to deliver the execution of sales activities for both business and consumer customer bases including building and maintaining
Role Purpose
Responsible for managing and supporting systems in the BSS Stack and managing all issues within agreed SLAs in line with Global/Local business and technical needs of our customers with
Description
The SCM Ghana Country Lead is to plan, manage and execute spend within all functional budgets with the view to fulfilling stakeholder objectives on time, in full and within budget while
Role Purpose
To manage regional technical operations to deliver and maintain KPIs within SLA to all mobile and fixed customers, ensure effective coordination of all technical work and stakeholder e
Role Purpose
To create a high value productivity and availability within Vodafone Ghana in support of the VAS business strategy and to maintain high standards of service quality and reliability wit
About the job
Semester 1 Duration: 6months
Understand the ITIL Processes needed in your IT Department
Understand aspects of implementing ITIL processes and creating a cycle of continuous im
Division: Enterprise Business
Department: CEBO’s Office - Enterprise Business
Level: MTN Level 5
Reports to: Chief Executive Officer
Job Summary:
Define and deploy an innovative e
JOB PURPOSE
Identify and manage relevant channels, plan and execute the promotion of the AirtelTigo brand and products through effective AI-powered digital advertising, audience engagement and comm
Summary
The successful candidate will join as a Direct sales supervisor in the sales and distribution department.
(S)He will support Regional Sales Manager to achieve activation and sales obje
Summary
The successful candidate will join as a Manager for Quality Assurance and Process Compliance in the Customer Experience Department.
(S)He will report to the Head of Quality Ass
Summary
The successful candidate will join our team as a retail executive in the Customer Experience department.
(S)He will report to the Retail shop manager and will interface with
Summary
The successful candidate will join as a Shop Manager in the Customer Experience department.
(S)He will report to the Retail Manager and will manage AirtelTigo shops to ensure superior
Role Purpose
The Roaming Technical Specialist is primarily responsible for facilitating the implementation of roaming services between Vodafone markets and international roaming partners. The role
Description
The Mobile Products Manager will lead the development and commercialisation of the Vodafone Business’s mobility products and services in line with Vodafone’s strategic objec
Purpose of the role
Managing the IT storage infrastructure, optimizing the performance of the storage infrastructure, support mid-size to large IT/ Cloud and Data Center related projects and eng
Purpose of the role
Project procurement: early involvement in the project bidding phase, take the lead in developing the project procurement strategy, and execute the procurement strategy in the
This Industry is responsible for providing a high range of software, hardware and telecommunications which are high-demand products worldwide. The ICT/telecommunications industry as a well established presence in the Ghanan economy and more is yet to be done. There is a wide range of ict jobs for graduates in this industry, ranging from research and project management to software development. This is a fast-paced environment which will appeal to people who thrive on making a difference.
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