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Customer Care Jobs in Ghana (Page 7)

      • Hotel Front Desk Agent at Wekplace

      • We are looking for a Hotel Front Desk Agent for our client to serve as a guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities

      • Call Center Executive at Jiji

      • Your role is to help our customers and vendors have an easy and enjoyable experience with Jiji.NG services. We believe that a positive customer and vendor experience impacts overall growth so you

      • Customer Service Junior Associate at mPharma

      • This role will entail developing customer relationships that promote retention and loyalty. Their job will be to work closely with customers to ensure they are satisfied with the services they receive

      • Customer Service & Loans Officer at Pezesha

      • Onboarding, Vetting and evaluation of potential SMEs in Ghana to be funded by Pezesha on a regular basis using our internal processes and standards Marketing & Financial education content cre

      • Service Delivery Manager at Vodafone Ghana

      • Develop collaborative cross-functional working relationships with all Business units and serve as a business relationship linkage at all level including Senior Management The incumbent is respons

      • Call Center Agent at Farmerline Limited

      • The Call Center Representative is the essential link between Farmerline and the customers who are onboarded to the companys services. He/ she manages communication with these customers, mostly rural f

      • Customer Success Manager at Infobip

      • Job Description Why is this role important at Infobip? In less than 10 years, we have rapidly grown from three brave founders into international IT company. To achieve our mission of reaching ev

      • Partner Support Analyst at MFS Africa

      •   Responding to calls and tickets logged through the MFS Africa ticketing system Consulting system logs to investigate issues described in tickets Liaising between Partner Support Agent

      • Jobs at Thecapitalgroupltd

      • HND or degree holder in any working field. Ability to speak Mandarin Chinese is a plus. Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding

      • Communications Manager at RTI International

      • RTI International is recruiting for a Communications Manager for an anticipated USAID-funded Improved Early Education Learning Outcomes Activity in Ghana. The Communications Manager will be responsibl

      • Customer Service Agent at Jumia

      • Assist Selling processes for our customers and generate additional Sales Coordinate information to customers browsing our website during store discovery, order and checkout. Including after sales
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Career Advice

  • Explore Careers for a Sustainable Future - British Council Are you interested in contributing to a more sustainable world? Then your skills and experiences can find expression in the Green Industry. There are many routes to finding work in the green economy. Explore the different paths into environmental work, climate change and sustainability in this upcoming webinar where we will hear from industry leaders, employers and UK alumni who have gone on to successful careers in the green industries.
  • ALI Business Development Scholarship Program The African Leadership Institute is currently on a mission to raise successful business leaders in Africa who can solve complex problems, create jobs, and establish value for their stakeholders. As such, we are giving scholarship to Africans through the ALI Online Business Development Scholarship program which is aimed at educating business enthusiasts of all levels. We invite learners, 18 years of age or older who are interested in expanding their business skills and knowledge of building a successful business to apply for the ALI Business Development Scholarship program. This program has been divided into two phases
  • Call for Applications for Mastercard Foundation Scholars Program at USIU-Africa United States International University-Africa (USIU-Africa) has partnered with the Mastercard Foundation in its global Scholars Program. This initiative will offer academically talented youth from Africa facing financial, gender, displacement, or disability constraints an opportunity to access world class university education.
  • African European Digital Venture Program (AEDV) Our goal is to give African startups access to know-how about the European market and to strengthen partnerships between African startups and established European companies and startups. The initiation of partnerships in the field of digital transformation, also across continents, will create a win-win situation for both parties. Our program gives startups the opportunity to get to know the European and German ecosystem in a concrete and practical way, to establish first contacts that can be the basis for future business and to acquire relevant knowledge for this purpose.
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.