The Customer Experience Internship is a 1-year program that provides recent graduates an opportunity to be a part of an amazing team that provides exceptional customer-centric support to all Flutterwa
The Communications Officer for CRS/Ghana will be responsible for developing and executing an effective and comprehensive communications strategy to raise the Country Program’s profile with targe
Ensure effective execution and maintenance of all visibility elements in the store through a team of third party employees (merchandisers/ DSR’s) across the region. The Senior CDE plays an impor
Responsible for incoming calls to the call center, processing reservations and changes in itinerary, making alternative booking arrangements in coordination with reservations support and resolvi
TableReserv is one of the fastest growing startups in Africa. We’re building the future of the restaurant industry – one platform that helps connect restaurants and diners.
TableReserv is one of the fastest growing startups in Africa. We’re building the future of the restaurant industry – one platform that helps connect restaurants and diners.
To provide semi-skilled assistance including daily provision of lubes, fuel, grease, and inspection of heavy mining and auxiliary equipment to maintenance high standard equipment health to ef
Roche Pharmaceutical Company is searching for a motivated and experienced Customer Service Manager to lead our customer service department. Your goal will be to provide outstanding customer service to
We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.
Let’s build the future of trans
Support the CI Manager to drive analysis, interpretation and integration of research results from different sources not restricted to Retail Audit, Brand Health Tracker and Household Panel to deliv
We are looking for an earnest Relationship Executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a Relationship Executive, you should maintain contact wit
Your primary place of work will be at our offices at Kokomlemle, Accra, Ghana, as an on-site position with Work-From-Home possibilities.
Perks:
State of the art working environment
Sub
Fairtrade and Cadbury have been working together in Ghana since 2009 under the Cadbury Cocoa Partnership (CCP). In 2012, CCP was continued by Mondel?z international after it was created from Kra
Serve as link between VISIONFUND GHANA and clients in relation to need identification, VISIONFUND GHANA products promotion, loan disbursements and repayments and monitoring of clients’ busine
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; educating and explaining the best solution to solve the problem; expediting corr
We are looking for a customer-oriented service intern for a partner organization in Accra, Ghana. The selected candidate will be employed as a full-time staff after a duration betwee
The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer’s satisfaction and/or within the parameters of the agreed
We are looking for a Hotel Front Desk Agent for our client to serve as a guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
