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Customer Care Jobs in Ghana (Page 3)

      • Retention Officer-2 at Old Mutual South Africa

      • Job Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards, across many products and processe
        • 06 February, 2023 location icon Accra

      • Retention Officer-1 at Old Mutual South Africa

      •   Job Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards, across many products an
        • 06 February, 2023 location icon Accra

      • Recovery Representative at Fido

      • There are 2 billion adults worldwide who don’t have a bank account. That’s close to 40% of the world’s adult population. 350 million of them live in Sub-Saharan Africa. They are hard
        • 02 February, 2023 location icon Accra

      • Customer Service Junior Associate at mPharma

      •   Position Description mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our project team as a Customer Service Associate for
        • 02 February, 2023 location icon Accra

      • Telephone Operator at U.S. Embassy Accra

      • Duties The Telephone Operator/Receptionist performs all duties associated with the switchboard operations to include working as a receptionist.  He/She works under the supervision of the Switc

      • Receptionist at Bolt

      • We are expanding our Office team in Ghana and therefore we are looking for a Receptionist - someone with passion to help and guide people, often being the first person our partners or our own employee

      • Engineer: Customer Reporting Support at MTN

      • Mission/ Core purpose of the Job The role will be responsible for the development and implementation of the customer reporting processes and standardization for GlobalConnect Customers, providin

      • Engineer: Service Consultant at MTN

      • Mission/ Core purpose of the Job The role will be responsible for the development and implementation of Service Management processes for GlobalConnect Customers, providing them with regular repo

      • Call Centre Manager at Marie Stopes Ghana

      • Job Description The Role The Contact Centre Manager is responsible for managing the Contact Centre and providing overall coordination of the interface between MSG, clients, and stakeholders thr

      • Retention Coach at Buwelo BPO

      • Duties and Responsibilities will include: Cancellation Validation: Export the calls in Valdi with cancellation phrases using the Valdi link for Inbound Care. Check all entries in SDSC File a
        • 15 December, 2022 location icon Accra
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Career Advice

  • Explore Careers for a Sustainable Future - British Council Are you interested in contributing to a more sustainable world? Then your skills and experiences can find expression in the Green Industry. There are many routes to finding work in the green economy. Explore the different paths into environmental work, climate change and sustainability in this upcoming webinar where we will hear from industry leaders, employers and UK alumni who have gone on to successful careers in the green industries.
  • ALI Business Development Scholarship Program The African Leadership Institute is currently on a mission to raise successful business leaders in Africa who can solve complex problems, create jobs, and establish value for their stakeholders. As such, we are giving scholarship to Africans through the ALI Online Business Development Scholarship program which is aimed at educating business enthusiasts of all levels. We invite learners, 18 years of age or older who are interested in expanding their business skills and knowledge of building a successful business to apply for the ALI Business Development Scholarship program. This program has been divided into two phases
  • Call for Applications for Mastercard Foundation Scholars Program at USIU-Africa United States International University-Africa (USIU-Africa) has partnered with the Mastercard Foundation in its global Scholars Program. This initiative will offer academically talented youth from Africa facing financial, gender, displacement, or disability constraints an opportunity to access world class university education.
  • African European Digital Venture Program (AEDV) Our goal is to give African startups access to know-how about the European market and to strengthen partnerships between African startups and established European companies and startups. The initiation of partnerships in the field of digital transformation, also across continents, will create a win-win situation for both parties. Our program gives startups the opportunity to get to know the European and German ecosystem in a concrete and practical way, to establish first contacts that can be the basis for future business and to acquire relevant knowledge for this purpose.
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.