Job Description
This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards, across many products and processe
Job Description
This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards, across many products an
There are 2 billion adults worldwide who don’t have a bank account. That’s close to 40% of the world’s adult population. 350 million of them live in Sub-Saharan Africa. They are hard
Position Description
mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our project team as a Customer Service Associate for
Duties
The Telephone Operator/Receptionist performs all duties associated with the switchboard operations to include working as a receptionist. He/She works under the supervision of the Switc
We are expanding our Office team in Ghana and therefore we are looking for a Receptionist - someone with passion to help and guide people, often being the first person our partners or our own employee
Job Description
This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards, across many products and processe
Role purpose:
Accountable to customers for the services provided by Vodafone Business and NCBC including mobile, WAN, LAN, IoT and voice services to name a few.
To provide professional service
Job Description
We are looking to hire an experienced and curious Marketing Associate to help us keep growing. If you're hard-working and dedicated, RenMo Inc. is an ideal place to get ahead
Mission/ Core purpose of the Job
The role will be responsible for the development and implementation of the customer reporting processes and standardization for GlobalConnect Customers, providin
Mission/ Core purpose of the Job
The role will be responsible for the development and implementation of Service Management processes for GlobalConnect Customers, providing them with regular repo
Job Purpose
Ensuring convenient customer experience by helping with customer onboarding setting up transactional accounts and signing up for the company's product.
The incumbent will manag
Job Description
The Role
The Contact Centre Manager is responsible for managing the Contact Centre and providing overall coordination of the interface between MSG, clients, and stakeholders thr
JOB DESCRIPTION
This position helps make gospel teaching, resources, or services accessible to all in a simple and affordable way.
Under moderate supervision, interacts with customers on telep
Duties and Responsibilities will include:
Cancellation Validation:
Export the calls in Valdi with cancellation phrases using the Valdi link for Inbound Care.
Check all entries in SDSC File a
A reputable financial institution is looking to recruit a Payment Assistant.
The incumbent would call customers to make sure they are no defaults.
Qualification:
Minimum of Diploma
Andro
The Customer Success Administrator will oversee maintaining continuous user engagement, maximizing value, and implementing strategies that boosts overall user support and satisfaction. The ideal ca
Your daily adventures will include:
Take care of our Accra (Ghana) reception area and ensure our office is a nice, welcoming and effective place to work.
Meet and greet our guests visiting our
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.
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